The team at JW Hinks works hard to get to know each individual and firm in order to provide them with timely, tailored advice and cost-effective solutions.
Indeed, this high level of service is one of the main benefits of working with the firm according to Chartered Quantity Surveyor and Chartered Arbitrator, Eric Mouzer.
“The level of service is very good and tailored to my needs,” Mr Mouzer explains. “Rather than saying ‘this is what we do’, they say ‘this is what you need’. This is then reviewed and adapted as we go along.”
Although Mr Mouzer first spoke to JW Hinks about his accountancy needs because he knew senior partner Paul Jones from school, he now deals with other people at the firm, all of whom know him and understand his business.
“JW Hinks is a very personable business. I get along with the people there and they are very flexible.”
In the 11 years since he started working with JW Hinks, the firm has taken care of his annual accounts and tax returns, as well as helping to set up his Sage accounting system. The team continues to provide support with this system, as required, and also makes the necessary adjustments at year end.
Furthermore, JW Hinks has ensured that Mr Mouzer is fully compliant with the requirements of the Royal Institute of Chartered Surveyors (RICS). This includes having measures in place in case of incapacity. JW Hinks holds all the necessary information to be able to step in and provide input, if required, to ensure the business is appropriately operated during any period of incapacity.
In addition, the team at JW Hinks is always available for any other odds and ends of accountancy advice, such as whether Mr Mouzer would benefit from incorporating his business and wealth management.
“When I have problems, I just pick up the phone. My queries are directed to the right person, and they respond very quickly to sort them out.
“They are always very good at providing a solution, and the quality of the response is very reliable.”
Consequently, Mr Mouzer has already recommended JW Hinks due to the high level of service and knowledge provided by the firm.